Terms & Conditions

If you are using any of our services you are agreeing to comply with our terms and conditions. The contents of the website and services within the company is for general information and is subject to change at any time.

We may refuse to process transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not the product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

In the event a product has being listed incorrectly Jo Sloanes Ltd have the right to refuse or cancel any orders placed for products listed incorrectly.  If you have already been charged, we will credit you a full refund.  We reserve the right to withdraw any products from our website/show room at any time and/or remove or edit any materials or content on this website.

Interior design commissions will be charged an initial £100 call out fee.  If £5000 or over is spend on goods, the fee will be wavered. The client and designer must agree to all products used in the project before the designer purchases the item, once purchased the client cannot change his/her mind.  Minimum spend on any interior design project is £5000.  If this figure is not reached, a daily amount of £200 will be charged instead.  Any items purchased for an Interior Design commission can not be exchanged or refunded after installation. If items have been in place for 6 months or over, they cannot be refunded, credited or changed.  If damages occur it is at Jo Sloanes Ltd discretion, we may issue a credit note once the items have been fully checked by our suppliers. No refunds will be given.